Provided friendly customer service by greeting members and answering calls regarding gym... 2. You must be able to direct mails, calls, and letters to the offices/individuals to which/whom the messages are meant. To be good at performing the duties of a receptionist, certain skills and qualities are needed. Other industries might become more reliant on technology and less in need of human gatekeepers. DENTAL OFFICE OF DR. SMITH, Albany, NYRECEPTIONIST (November 2012—January 2015). This is not a position that requires a great deal of education or training. LAW OFFICES OF SMITH AND REILLY, Colonie, NYRECEPTIONIST/ADMINISTRATIVE ASSISTANT (February 2015—Present). As was said earlier, the job of a receptionist can be very demanding. These qualities are common with most good receptionists. Many receptionists move up to other positions within their companies. These cookies will be stored in your browser only with your consent. First person of contact for clients. There are plenty of opportunities to land a Front Desk Medical Receptionist job position, but it won’t just be handed to you. We also use third-party cookies that help us analyze and understand how you use this website. He/she must always dress modestly and neatly too. In fact, they are must have qualities for all front office employees. Greeted patients when they arrived. Including a digital receptionist can reduce a lot of work for the receptionist. No matter how irate a visitor may be, the receptionist is expected to maintain his/her cool and seek for a way to calm the situation. It includes being pleasant and friendly, working efficiently and accurately, solving problems and anything else necessary to ensure a pleasant experience for hotel customers. Individual offices inside the company might also have their own receptionists. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Excellent communication skills. Schedule and attend meetings and take minutes. To be the best as a receptionist, you must be mature and discrete. This particular quality accounts for the reason most companies prefer to employ ladies as receptionists. He/she must be a person that visitors feel at ease to approach for inquiries. You’re their first impression of your employer. Customer Service. Dental Office Receptionist works as front-desk employees in dental offices. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Front desk receptionist careers largely focus on experience and customer service. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. Front desk receptionists usually act as gatekeepers for an office. A good receptionist should be able to learn quickly. Handled medical files (making notations, sorting, and filing). By definition, a receptionist is the first person to be seen by a visitor to any business. Skills like communication, customer service, telephone etiquette, multitasking, and time management are vital for the job. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. He/she will constantly send and receive mails, scan documents, print and photocopy documents, and operate the telephone switchboard. Strong technical receptionist skills. Spend one week every summer working at the camp for school-aged children. By clicking “Accept”, you consent to the use of ALL the cookies. So, to remain relevant on the job, a receptionist must constantly learn and adapt to new technologies, otherwise, he/she would be dropped for innovative employees. The hotel receptionist job is often referred to as a front desk agent. © The Balance 2019. Their workplaces are typically located in high-traffic areas, and they might have to deal with unpleasant customers, clients, or situations. This is typically a full-time position during regular business hours. As you create your front desk receptionist Adaptable. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. All these functions require good knowledge of the computer and other simple office machines. A good receptionist must have confidence in his/her abilities. This can vary among businesses that remain open on weekends, holidays or evenings, however, such as medical facilities. You also have the option to opt-out of these cookies. Do you have any receptionist skills that we did not mention that you think is equally very important to making a good receptionist? (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Most resume samples also highlight computer skills. These skills are the prominent kpi for receptionists. Computers are used for performing all these functions and even faster. Front desk employees need to be able to get along and work with a … Top 12 Receptionist Skills to be good on the Job. Necessary cookies are absolutely essential for the website to function properly. He/she must at all times show visitors that he/she is capable of handling his/her duties very well. In addition, he/she must always maintain a positive attitude. Greet and welcome guests as soon as they arrive at the office; Direct visitors to the appropriate person and office Professional appearance and a … Front Desk Receptionists greet the visitors of an organization and are responsible for various clerical and administrative tasks, such as handling mail and updating records. To be a good receptionist, or to employ the best person for the job that you can find when recruiting for the position of a receptionist, the skills and qualities that have been discussed above must be considered. A good cover letter will grab your reader's attention right from the start, compelling her to flip the page and read on. 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